Leslie R. Knight is the General Manager of Knight Performance Management. Miss Knight has more than 19 years of leadership and IT experience with Amoco Corporation, a Fortune 50 corporation, and with Gartner, Inc., a leading provider of IT research and benchmarking services, resulting in a wide variety of experiences including technical, managerial and consulting. She has been recognized by past clients for insightful analysis and is known for building team reputation for integrity, neutrality and IT savvy.
Miss Knight's career has been focused on improving performance, decreasing cost and increasing customer satisfaction. She has worked with organizations to identify:
- Organizational leadership and communication needs, which when resolved resulted in greater employee and customer satisfaction.
- Opportunities to reduce costs without sacrificing service, resulting in $11 Million in savings.
- Opportunities to reduce process cycle time, which increased system availability 50% - 75%.
Organizations served: Healthcare, Government/Education, Pharmaceutical, Financial Services, Media Services, Transportation, Integrated Oil, Heavy Manufacturing, Consumer Goods and Services.
M.S. Computer Science, University of Tulsa, 1994
B.S. Math/Computer Science, Oklahoma Christian College, 1985